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    Meta CAPI for CRM

    Send Meta the leads that actually close.

    Datahash ingests lead status from your CRM and sends Meta the qualified events it needs to optimize on lead value instead of lead volume.

    meta.capi-for-crm :: live

    1. ● meta.capi_crm :: live
    2. > event qualified_lead stage=SQL
    3. hash sha256(em,ph,lead_id) pii=cleared
    4. route conversion_leads match 71%
    5. ✓ delivered · lead event accepted

    WHAT THIS ENABLES

    Meta CAPI for CRM

    Meta CAPI for CRM is the pipeline that sends lead stage changes from your CRM to Meta's Conversions API, so campaigns optimize on qualified and closed leads instead of raw form-fill volume.

    • Ad budget steered toward the lead segments your sales team actually closes.
    • Down-funnel CRM stages like SQL and closed-won made legible to Meta's Conversion Leads optimization.
    • Spend on high-volume, low-intent form fills recovered and redirected to real pipeline.
    WHO THIS IS FOR

    Built for the teams that own the number.

    Lead-gen advertisers whose CPL looks fine while pipeline quality suffers.

    BFSI, auto, real estate, EdTech, and many more. If your leads go through stages in a CRM before they become revenue, this fits.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      Salesforce, HubSpot, Zoho, Dynamics, or Pipedrive.

    2. Map

      CRM lead stages mapped to Meta Conversion Leads events.

    3. Deliver

      Server-side delivery with hashed identifiers.

    WHAT FLOWS WHERE

    One use case, every source.

    A lead advances to a qualifying stage in your CRM, Signals hashes the identifiers and maps the stage to a conversion event, then posts it to Meta's Conversions API for CRM.

    A lead advances to a qualifying stage in your CRM, Signals hashes the identifiers and maps the stage to a conversion event, then posts it to Meta's Conversions API for CRM.

    WHAT YOU GET

    What ships with this offering.

    Meta optimizing toward qualified leads rather than raw form fills.

    Lead stage events flowing without engineering effort.

    Hashed, consent-aware identifier handling.

    ON THE WIRE

    What the platform actually receives.

    Identifiers are hashed with SHA-256 at source. The payload the destination sees never contains raw PII.

    signals :: meta-capi-for-crm :: wire

    1. ● signals :: event payload
    2. > POST /{dataset}/events event_source=crm
    3. event_name "Lead" · lead_event_source "crm"
    4. em sha256 "b93f10…" · ph sha256 "5a7d22…" · lead_id "77c4…"
    5. custom_data stage="SQL"
    6. ✓ events_received 1 · pii=hashed-at-ingestion
    FAQ

    Questions your team will ask.

    What CRM stages should we send?

    Send the stages that predict revenue. A common map is MQL, SQL, Opportunity, and Closed Won. Meta's Conversion Leads optimization works best when it sees at least one down-funnel stage with steady volume; we help you pick the stages during setup.

    How often is data delivered?

    Stage changes are picked up from your CRM and delivered to Meta in near real time as they happen. Meta also accepts lead events for up to several days after the original form fill, so even slower, human-paced sales cycles are still counted and optimized against.

    Do we need Meta Lead Ads to use this?

    No. CAPI for CRM works with leads from any source, including your own website forms, gated landing pages, or a call center intake. If you do run Meta Lead Ads, pairing the two closes the loop automatically, from the original form fill through CRM stage changes to a qualified or closed-won event Meta can optimize against.

    NEXT STEP

    Live in fifteen minutes. Measurable in a week.

    Talk to our team of solutions engineers. We map your source data, propose an integration plan, and give you a live setup in the same call where possible.