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    CONNECTIONS / Wix / Wix to Meta CTM

    Your Wix Stores orders, wired to Meta click-to-message conversions.

    Signals reads your Wix Stores orders through scoped API access to Wix, reading only your Wix Stores orders, then credits orders that began in a WhatsApp or Messenger chat to the ad that started it so Meta sees web conversions without an export.

    wix -> meta-click-to-message :: live

    1. ● wix → meta.ctm :: live
    2. > read web_orders rows=46,329
    3. hash sha256(email,phone) consent=filtered
    4. route meta deliver
    5. ✓ delivered · 36,600 matched

    WHAT THIS ENABLES

    Wix to Meta Click-to-Message

    Wix to Meta Click-to-Message: your Wix Stores orders, hashed and consent-checked, feed Meta as Signals credits orders that began in a WhatsApp or Messenger chat to the ad that started it as orders complete.

    • Signals credits orders that began in a WhatsApp or Messenger chat to the ad that started it, reading your Wix Stores orders as orders complete.
    • Chat-started orders credited to the ad, with no export step out of your Wix Stores orders.

    WHAT FLOWS WHERE

    Wix to Click-to-Message, mapped.

    Each sync hands the on-site purchase and checkout events from your Wix Stores orders to Signals, which hashes and filters every record, then Meta's Conversions API logs the web conversions for the ctwa_clid conversation match.

    Each sync hands the on-site purchase and checkout events from your Wix Stores orders to Signals, which hashes and filters every record, then Meta's Conversions API logs the web conversions for the ctwa_clid conversation match.

    WHO THIS IS FOR

    Built for the teams that own the number.

    Brands closing sales over chat after a click-to-message ad, working out of Wix Stores orders and contacts.

    Small merchants on Wix who need conversation-led sales tied back to the click-to-message ad out of Wix Stores orders.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      Scoped API access to Wix, reading only your Wix Stores orders, mapped to Meta's Conversions API and tuned for the ctwa_clid conversation match.

    2. Map

      Columns from your Wix Stores orders align to Meta's Conversions API in the visual mapper, hashed as each order syncs and checked for the ctwa_clid conversation match.

    3. Deliver

      As orders complete, Signals reads your Wix Stores orders and credits orders that began in a WhatsApp or Messenger chat to the ad that started it, sends only the orders that changed, with the ctwa_clid conversation match watched in the debugger.

    WHAT YOU GET

    What ships with this use case.

    Conversation-led sales tied back to the click-to-message ad from your Wix Stores orders, delivered as orders complete.

    Chat-started orders credited to the ad out of your Wix Stores orders, delivered as orders complete without API call volume climbing.

    Match feedback on the ctwa_clid conversation match from Meta's Conversions API each run, tied back to your Wix Stores orders.

    ON THE WIRE

    What Click-to-Message actually receives.

    signals :: wix.meta-click-to-message :: wire

    1. ● signals :: event payload
    2. > POST /events source=wix.web_orders ctwa_clid=carried
    3. event_name "Purchase" · event_time 1784318380
    4. ph sha256 "9e21ab…"
    5. value 3735.00 · currency AED
    6. ✓ accepted · conversation matched
    FAQ

    Asked on almost every call.

    How often does the Wix Meta CTM sync run?

    Delivery tracks Wix, run by small merchants on Wix: a near-real-time or scheduled sync of your Wix Stores orders feeds Meta on that cadence. Each run sends only the orders that changed, so chat-started orders credited to the ad holds up on the ctwa_clid conversation match. The live debugger confirms every delivery inline.

    What match rate should a Wix-sourced Meta CTM batch expect?

    Coverage of hashed identifiers across your Wix Stores orders decides it, and small merchants on Wix own that inside Wix. A live email or phone matches into Meta; neither, and it will not. First-run feedback flags the ctwa_clid conversation match, which small merchants on Wix then raise inside your Wix Stores orders.

    NEXT STEP

    Wix to Meta CTM, in production this week.