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    CONNECTIONS / Magento / Magento to Meta CTM

    Your Magento orders, wired to Meta click-to-message conversions.

    Connect Magento and point Signals at your Magento orders; it credits orders that began in a WhatsApp or Messenger chat to the ad that started it as orders complete, hashed and consent-checked for Meta.

    magento -> meta-click-to-message :: live

    1. ● magento → meta.ctm :: live
    2. > read web_orders rows=31,893
    3. hash sha256(email,phone) consent=filtered
    4. route meta deliver
    5. ✓ delivered · 24,239 matched

    WHAT THIS ENABLES

    Magento to Meta Click-to-Message

    Magento to Meta Click-to-Message: Signals reads your Magento orders and credits orders that began in a WhatsApp or Messenger chat to the ad that started it, hashed and consent-checked as orders complete.

    • On-site purchase and checkout events from your Magento orders activated for Meta, as Signals credits orders that began in a WhatsApp or Messenger chat to the ad that started it.
    • Conversation-led sales tied back to the click-to-message ad, drawn from your Magento orders by merchants on Adobe Commerce (Magento).

    WHAT FLOWS WHERE

    Magento to Click-to-Message, mapped.

    Signals reads the on-site purchase and checkout events from your Magento orders; Signals hashes and consent-screens each record before Meta's Conversions API accepts the web conversions for the ctwa_clid conversation match.

    Signals reads the on-site purchase and checkout events from your Magento orders; Signals hashes and consent-screens each record before Meta's Conversions API accepts the web conversions for the ctwa_clid conversation match.

    WHO THIS IS FOR

    Built for the teams that own the number.

    Brands closing sales over chat after a click-to-message ad, with the records already in Magento orders, customers, and quotes.

    Merchants on Adobe Commerce (Magento) activating Meta click-to-message conversions straight from Magento orders.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      Scoped API access to Magento, reading only your Magento orders to feed Meta's Conversions API, sized for the ctwa_clid conversation match.

    2. Map

      Signals reads your Magento orders, and its columns map to Meta's Conversions API in the visual mapper, hashed and checked for the ctwa_clid conversation match.

    3. Deliver

      On each run, Signals pulls your Magento orders, credits orders that began in a WhatsApp or Messenger chat to the ad that started it, and sends only the orders that changed, with the ctwa_clid conversation match in the debugger.

    WHAT YOU GET

    What ships with this use case.

    Conversation-led sales tied back to the click-to-message ad on every run, as Signals reads your Magento orders and sends only the orders that changed.

    Chat-started orders credited to the ad from your Magento orders, with API call volume steady because Signals sends only the orders that changed.

    A per-run match report from Meta's Conversions API on the ctwa_clid conversation match, straight out of your Magento orders.

    ON THE WIRE

    What Click-to-Message actually receives.

    signals :: magento.meta-click-to-message :: wire

    1. ● signals :: event payload
    2. > POST /events source=magento.web_orders ctwa_clid=carried
    3. event_name "Purchase" · event_time 1784056153
    4. ph sha256 "9e21ab…"
    5. value 1857.00 · currency USD
    6. ✓ accepted · conversation matched
    FAQ

    Asked on almost every call.

    How often does the Magento Meta CTM sync run?

    You set the cadence, from near-real-time to a nightly Magento sync of your Magento orders into Meta. Since Signals sends only the orders that changed, conversation-led sales tied back to the click-to-message ad keeps pace and merchants on Adobe Commerce (Magento) watch the ctwa_clid conversation match. One scoped connection sets it up, cadence adjustable later.

    What match rate should a Magento-sourced Meta CTM batch expect?

    In Magento, match rate tracks the email and phone quality your Magento orders carry. Clean identifiers land for Meta; blank ones never will. The first Conversions API report shows merchants on Adobe Commerce (Magento) where the ctwa_clid conversation match needs work, a data-quality task handled in Magento.

    NEXT STEP

    Magento to Meta CTM, in production this week.