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    CONNECTIONS / Salesforce Commerce Cloud / Commerce Cloud to Reddit CAPI

    Your Commerce Cloud orders, wired to Reddit's Conversions API.

    Connect Commerce Cloud and point Signals at your Commerce Cloud orders; it sends store purchases to Reddit server-side, past the browser pixel as orders complete, hashed and consent-checked for Reddit.

    Talk to our team Explore the setup

    sfcc -> reddit-capi :: live

    1. ● commerce cloud → reddit.capi :: live
    2. > read web_orders rows=21,044
    3. hash sha256(email,phone) consent=filtered
    4. route reddit deliver
    5. ✓ delivered · 17,677 matched

    WHAT THIS ENABLES

    Commerce Cloud to Reddit Conversions API

    Commerce Cloud to Reddit Conversions API: Signals reads your Commerce Cloud orders and sends store purchases to Reddit server-side, past the browser pixel, hashed and consent-checked as orders complete.

    • On-site purchase and checkout events from your Commerce Cloud orders activated for Reddit, as Signals sends store purchases to Reddit server-side, past the browser pixel.
    • Reddit-attributed purchases that outlast pixel drop-off, drawn from your Commerce Cloud orders by enterprise retailers on Salesforce Commerce Cloud.

    WHAT FLOWS WHERE

    Salesforce Commerce Cloud to Reddit CAPI, mapped.

    Signals reads the on-site purchase and checkout events from your Commerce Cloud orders; Signals hashes and consent-screens each record before Reddit's Conversions API accepts the web conversions for server-side event coverage.

    Signals reads the on-site purchase and checkout events from your Commerce Cloud orders; Signals hashes and consent-screens each record before Reddit's Conversions API accepts the web conversions for server-side event coverage.

    WHO THIS IS FOR

    Built for the teams that own the number.

    Reddit advertisers measuring conversions beyond the click, with the records already in Salesforce Commerce Cloud orders and customer profiles.

    Enterprise retailers on Salesforce Commerce Cloud activating Reddit's Conversions API straight from Commerce Cloud orders.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      Scoped API access to Commerce Cloud, reading only your Commerce Cloud orders to feed Reddit's Conversions API, sized for server-side event coverage.

    2. Map

      Signals reads your Commerce Cloud orders, and its columns map to Reddit's Conversions API in the visual mapper, hashed and checked for server-side event coverage.

    3. Deliver

      On each run, Signals pulls your Commerce Cloud orders, sends store purchases to Reddit server-side, past the browser pixel, and sends only the orders that changed, with server-side event coverage in the debugger.

    WHAT YOU GET

    What ships with this use case.

    Reddit-attributed purchases that outlast pixel drop-off on every run, as Signals reads your Commerce Cloud orders and sends only the orders that changed.

    Store purchases attributed to Reddit from your Commerce Cloud orders, with API call volume steady because Signals sends only the orders that changed.

    A per-run match report from Reddit's Conversions API on server-side event coverage, straight out of your Commerce Cloud orders.

    ON THE WIRE

    What Reddit CAPI actually receives.

    signals :: sfcc.reddit-capi :: wire

    1. ● signals :: event payload
    2. > POST /conversions source=sfcc.web_orders
    3. tracking_type "Purchase" · event_time 1784315217
    4. user.email_sha256 "3fe8a1…"
    5. event_metadata.value 2590.00 · event_metadata.currency USD
    6. ✓ accepted match=84%
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    FAQ

    Asked on almost every call.

    How often does the Commerce Cloud Reddit CAPI sync run?

    The pace follows your Commerce Cloud orders: Signals sends changes from Commerce Cloud to Reddit as orders complete. Because it sends only the orders that changed, Reddit-attributed purchases that outlast pixel drop-off stays current while enterprise retailers on Salesforce Commerce Cloud keep server-side event coverage in view. Delivery needs no export and no manual upload.

    What match rate should a Commerce Cloud-sourced Reddit CAPI batch expect?

    Coverage of hashed identifiers across your Commerce Cloud orders decides it, and enterprise retailers on Salesforce Commerce Cloud own that inside Commerce Cloud. A live email or phone matches into Reddit; neither, and it will not. First-run feedback flags server-side event coverage, which enterprise retailers on Salesforce Commerce Cloud then raise inside your Commerce Cloud orders.

    NEXT STEP

    Commerce Cloud to Reddit CAPI, in production this week.

    Talk to our team All Salesforce Commerce Cloud use cases