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    CONNECTIONS / Close / Close to TikTok Offline eAPI

    Close smart-view opportunities into TikTok, built for TikTok's Offline Events API.

    Signals reads your Close smart-view opportunities through scoped OAuth access to Close, reading only your Close smart-view opportunities, then sends register and phone sales so offline joins TikTok's web optimization so TikTok sees offline conversions without an export.

    Talk to our team Explore the setup

    close -> tiktok-offline-eapi :: live

    1. ● close → tiktok.eapi :: live
    2. > read closed_deals rows=11,829
    3. hash sha256(email,phone) consent=filtered
    4. route tiktok deliver
    5. ✓ delivered · 9,936 matched

    WHAT THIS ENABLES

    Close to TikTok Offline Events API

    Close to TikTok Offline Events API: your Close smart-view opportunities, hashed and consent-checked, feed TikTok as Signals sends register and phone sales so offline joins TikTok's web optimization as records change.

    • Signals sends register and phone sales so offline joins TikTok's web optimization, reading your Close smart-view opportunities as records change.
    • A unified web-and-offline conversion view, with no export step out of your Close smart-view opportunities.
    WHAT FLOWS WHERE

    The click, the conversion, and the credit.

    The conversion happens off TikTok, away from any pixel. Here is how Close closes the loop.

    TikTok credits the campaign that sourced the conversion conversion happens off-platform Ad click on TikTok CRM record sync recorded in Close S Signals hash · dedupe Offline Events API delivered · credited
    WHO THIS IS FOR

    Built for the teams that own the number.

    Brands whose TikTok conversions finish at a till, not a checkout, working out of Close leads, calls, and smart-view opportunities.

    Inside-sales teams running Close who need counter sales deduped against any TikTok web event for the same buyer out of Close smart-view opportunities.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      Scoped OAuth access to Close, reading only your Close smart-view opportunities, mapped to TikTok's Offline Events API and tuned for web-to-offline deduplication.

    2. Map

      Columns from your Close smart-view opportunities align to TikTok's Offline Events API in the visual mapper, hashed as the sync runs and checked for web-to-offline deduplication.

    3. Deliver

      As records change, Signals reads your Close smart-view opportunities and sends register and phone sales so offline joins TikTok's web optimization, sends only the records that changed, with web-to-offline deduplication watched in the debugger.

    WHAT YOU GET

    What changes when the CSV goes away.

    Capability Manual CSV upload Datahash
    Reporting Offline sales sit in a separate export, reconciled by hand. Revenue counted in the same Offline eAPI reporting as web conversions.
    Deduplication A re-uploaded file risks counting the same conversion twice. Deduped delivery, so a resent record never counts as a second conversion.
    Match visibility Match quality is a guess until the numbers look off. Match rate reported per upload, tied to the source event set that produced it.
    Effort and latency An analyst exports and uploads on a manual cadence. Server-side and automatic the moment Close records the event.
    ON THE WIRE

    What Offline eAPI actually receives.

    signals :: close.tiktok-offline-eapi :: wire

    1. ● signals :: event payload
    2. > POST /event/track source=close.closed_deals
    3. event "CompletePayment" · event_time 1784480230
    4. user.email sha256 "c02fa8…" · user.phone sha256 "6b91dd…"
    5. properties.value 20128 · properties.currency GBP
    6. ✓ accepted · dedupe=event_id
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    FAQ

    Asked on almost every call.

    How often does the Close TikTok Offline eAPI sync run?

    The pace follows your Close smart-view opportunities: Signals sends changes from Close to TikTok as records change. Because it sends only the records that changed, counter sales deduped against any TikTok web event for the same buyer stays current while inside-sales teams running Close keep web-to-offline deduplication in view. Delivery needs no export and no manual upload.

    What match rate should a Close-sourced TikTok Offline eAPI batch expect?

    In Close, match rate tracks the email and phone quality your Close smart-view opportunities carry. Clean identifiers land for TikTok; blank ones never will. The first Offline Events API report shows inside-sales teams running Close where web-to-offline deduplication needs work, a data-quality task handled in Close.

    NEXT STEP

    Close to TikTok Offline eAPI, in production this week.

    Talk to our team All Close use cases