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    RETAINER SERVICE

    The break that never reaches your CPA trend.

    Continuous monitoring across pixels, CAPI, and catalogs: anomalies caught, routed to named owners with SLAs, and reported monthly with an hours-to-outcomes ledger.

    WHEN THIS IS YOU

    The signs teams bring to us.

    • Tracking broke in March and you found out at the quarterly review.
    • Every platform update silently breaks something you paid to fix.
    • The audit was great; nobody keeps it true next quarter.
    • Watching Events Manager is nobody's job.
    WHAT WE DO

    Calibrated monitoring, named owners, monthly ledger.

    What we watch

    Event-volume anomalies, match-quality drops, dedupe overlap shifts, catalog fatal errors, key-event freshness, and consent-state changes.

    Calibrated, not noisy

    Thresholds tied to your baseline and Datahash quality standards, so an alert means something happened.

    Named owners and SLAs

    Every alert type routes to a person with an acknowledgment SLA, tested.

    Platform-change patrol

    Monthly changelog review across platforms, mapped to your setup.

    Reporting

    Monthly health report with incidents, fixes, and the hours-to-outcomes ledger; quarterly trend and conformance review.

    HOW DATAHASH RUNS IT

    Discover, scope, implement, hand over.

    1. Discover

      Goals, access, current-state assessment.

    2. Scope

      Methodology, plan, dependencies named upfront.

    3. Implement

      Build with your team, QA before go-live.

    4. Handover

      Documentation, walkthrough, support window.

    PROOF

    The deliverable, not a status deck.

    Fixes beyond bandwidth become quoted line items, never absorbed or surprise-billed.

    deliverable :: health-alert
    Automated tracking health alert showing an anomaly caught and resolved
    EXPECTED VALUE

    What changes when this ships.

    Breaks caught in hours, not quarters.

    An audit trail of incidents and fixes leadership can read.

    Tracking that stays worth what you paid to build it.

    NEXT STEP

    Book a retainer scoping call.

    Scoped with a consultant, not a sales script. We map your stack, name the dependencies, and give you the plan whether or not you run it with us.