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    CONNECTIONS / FTP / FTP to TikTok Offline eAPI

    Your FTP drops, wired to TikTok's Offline Events API.

    Signals reads your FTP drops through read-only credentials scoped to the SFTP path you name, then sends register and phone sales so offline joins TikTok's web optimization so TikTok sees offline conversions without an export.

    Talk to our team Explore the setup

    ftp -> tiktok-offline-eapi :: live

    1. ● ftp → tiktok.eapi :: live
    2. > read closed_deals rows=49,133
    3. hash sha256(email,phone) consent=filtered
    4. route tiktok deliver
    5. ✓ delivered · 42,254 matched

    WHAT THIS ENABLES

    FTP to TikTok Offline Events API

    FTP to TikTok Offline Events API: your FTP drops, hashed and consent-checked, feed TikTok as Signals sends register and phone sales so offline joins TikTok's web optimization each time a new file lands.

    • Signals sends register and phone sales so offline joins TikTok's web optimization, reading your FTP drops each time a new file lands.
    • A unified web-and-offline conversion view, with no export step out of your FTP drops.
    WHAT FLOWS WHERE

    The click, the conversion, and the credit.

    The conversion happens off TikTok, away from any pixel. Here is how FTP closes the loop.

    TikTok credits the campaign that sourced the conversion conversion happens off-platform Ad click on TikTok F File drop sync recorded in FTP S Signals hash · dedupe Offline Events API delivered · credited
    WHO THIS IS FOR

    Built for the teams that own the number.

    Brands whose TikTok conversions finish at a till, not a checkout, working out of FTP and SFTP drop folders.

    Teams exporting nightly to SFTP who need counter sales deduped against any TikTok web event for the same buyer out of FTP drops.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      Read-only credentials scoped to the SFTP path you name, mapped to TikTok's Offline Events API and tuned for web-to-offline deduplication.

    2. Map

      Columns from your FTP drops align to TikTok's Offline Events API in the visual mapper, hashed as the file lands and checked for web-to-offline deduplication.

    3. Deliver

      Each time a new file lands, Signals reads your FTP drops and sends register and phone sales so offline joins TikTok's web optimization, processes only the newly dropped file, with web-to-offline deduplication watched in the debugger.

    WHAT YOU GET

    What changes when the CSV goes away.

    Capability Manual CSV upload Datahash
    Reporting Offline sales sit in a separate export, reconciled by hand. Revenue counted in the same Offline eAPI reporting as web conversions.
    Deduplication A re-uploaded file risks counting the same conversion twice. Deduped delivery, so a resent record never counts as a second conversion.
    Match visibility Match quality is a guess until the numbers look off. Match rate reported per upload, tied to the source event set that produced it.
    Effort and latency An analyst exports and uploads on a manual cadence. Server-side and automatic the moment FTP records the event.
    ON THE WIRE

    What Offline eAPI actually receives.

    signals :: ftp.tiktok-offline-eapi :: wire

    1. ● signals :: event payload
    2. > POST /event/track source=ftp.closed_deals
    3. event "CompletePayment" · event_time 1784098176
    4. user.email sha256 "c02fa8…" · user.phone sha256 "6b91dd…"
    5. properties.value 29760 · properties.currency AED
    6. ✓ accepted · dedupe=event_id
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    FAQ

    Asked on almost every call.

    How often does the FTP TikTok Offline eAPI sync run?

    You set the cadence, from near-real-time to a nightly FTP sync of your FTP drops into TikTok. Since Signals processes only the newly dropped file, counter sales deduped against any TikTok web event for the same buyer keeps pace and teams exporting nightly to SFTP watch web-to-offline deduplication. One scoped connection sets it up, cadence adjustable later.

    What match rate should a FTP-sourced TikTok Offline eAPI batch expect?

    Match rate follows identifier coverage in your FTP drops, which teams exporting nightly to SFTP control, not FTP itself. A record with a current hashed email or phone matches for TikTok; one missing both cannot. First-run feedback from Offline Events API pinpoints web-to-offline deduplication, the number teams exporting nightly to SFTP tune against.

    NEXT STEP

    FTP to TikTok Offline eAPI, in production this week.

    Talk to our team All FTP use cases