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    CONNECTIONS / File drops / File drops to TikTok Offline eAPI

    Your file drops, wired to TikTok's Offline Events API.

    Connect File drops and point Signals at your file drops; it sends register and phone sales so offline joins TikTok's web optimization each time a new file lands, hashed and consent-checked for TikTok.

    Talk to our team Explore the setup

    files -> tiktok-offline-eapi :: live

    1. ● file drops → tiktok.eapi :: live
    2. > read closed_deals rows=45,951
    3. hash sha256(email,phone) consent=filtered
    4. route tiktok deliver
    5. ✓ delivered · 39,977 matched

    WHAT THIS ENABLES

    File drops to TikTok Offline Events API

    File drops to TikTok Offline Events API: your file drops, hashed and consent-checked, feed TikTok as Signals sends register and phone sales so offline joins TikTok's web optimization each time a new file lands.

    • Offline and in-store sales from your file drops activated for TikTok, as Signals sends register and phone sales so offline joins TikTok's web optimization.
    • Counter sales deduped against any TikTok web event for the same buyer, drawn from your file drops by teams landing POS and back-office exports as files.
    WHAT FLOWS WHERE

    The click, the conversion, and the credit.

    The conversion happens off TikTok, away from any pixel. Here is how File drops closes the loop.

    TikTok credits the campaign that sourced the conversion conversion happens off-platform Ad click on TikTok F File drop sync recorded in File drops S Signals hash · dedupe Offline Events API delivered · credited
    WHO THIS IS FOR

    Built for the teams that own the number.

    Brands whose TikTok conversions finish at a till, not a checkout, with the records already in POS, SFTP, S3, and GCS file drops.

    Teams landing POS and back-office exports as files activating TikTok's Offline Events API straight from file drops.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      Read-only access to the SFTP, S3, or GCS drop you name to feed TikTok's Offline Events API, sized for web-to-offline deduplication.

    2. Map

      Signals picks up your file drops, and its columns map to TikTok's Offline Events API in the visual mapper, hashed and checked for web-to-offline deduplication.

    3. Deliver

      On each run, Signals pulls your file drops, sends register and phone sales so offline joins TikTok's web optimization, and processes only the newly dropped file, with web-to-offline deduplication in the debugger.

    WHAT YOU GET

    What changes when the CSV goes away.

    Capability Manual CSV upload Datahash
    Reporting Offline sales sit in a separate export, reconciled by hand. Revenue counted in the same Offline eAPI reporting as web conversions.
    Deduplication A re-uploaded file risks counting the same conversion twice. Deduped delivery, so a resent record never counts as a second conversion.
    Match visibility Match quality is a guess until the numbers look off. Match rate reported per upload, tied to the source event set that produced it.
    Effort and latency An analyst exports and uploads on a manual cadence. Server-side and automatic the moment File drops records the event.
    ON THE WIRE

    What Offline eAPI actually receives.

    signals :: files.tiktok-offline-eapi :: wire

    1. ● signals :: event payload
    2. > POST /event/track source=files.closed_deals
    3. event "CompletePayment" · event_time 1784691013
    4. user.email sha256 "c02fa8…" · user.phone sha256 "6b91dd…"
    5. properties.value 15176 · properties.currency USD
    6. ✓ accepted · dedupe=event_id
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    FAQ

    Asked on almost every call.

    How often does the File drops TikTok Offline eAPI sync run?

    You set the cadence, from near-real-time to a nightly File drops sync of your file drops into TikTok. Since Signals processes only the newly dropped file, counter sales deduped against any TikTok web event for the same buyer keeps pace and teams landing POS and back-office exports as files watch web-to-offline deduplication. One scoped connection sets it up, cadence adjustable later.

    What match rate should a File drops-sourced TikTok Offline eAPI batch expect?

    In File drops, match rate tracks the email and phone quality your file drops carry. Clean identifiers land for TikTok; blank ones never will. The first Offline Events API report shows teams landing POS and back-office exports as files where web-to-offline deduplication needs work, a data-quality task handled in File drops.

    NEXT STEP

    File drops to TikTok Offline eAPI, in production this week.

    Talk to our team All File drops use cases