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    CONNECTIONS / Couchbase / Couchbase to TikTok Offline eAPI

    Your Couchbase buckets, wired to TikTok's Offline Events API.

    Connect Couchbase and point Signals at your Couchbase buckets; it sends register and phone sales so offline joins TikTok's web optimization each time the read runs, hashed and consent-checked for TikTok.

    Talk to our team Explore the setup

    couchbase -> tiktok-offline-eapi :: live

    1. ● couchbase → tiktok.eapi :: live
    2. > read closed_deals rows=27,943
    3. hash sha256(email,phone) consent=filtered
    4. route tiktok deliver
    5. ✓ delivered · 22,075 matched

    WHAT THIS ENABLES

    Couchbase to TikTok Offline Events API

    TikTok Offline Events API for Couchbase: Signals sends register and phone sales so offline joins TikTok's web optimization straight from your Couchbase buckets, hashed and consent-screened each time the read runs.

    • Offline and in-store sales from your Couchbase buckets activated for TikTok, as Signals sends register and phone sales so offline joins TikTok's web optimization.
    • Counter sales deduped against any TikTok web event for the same buyer, drawn from your Couchbase buckets by engineering teams on Couchbase.
    WHAT FLOWS WHERE

    The click, the conversion, and the credit.

    The conversion happens off TikTok, away from any pixel. Here is how Couchbase closes the loop.

    TikTok credits the campaign that sourced the conversion conversion happens off-platform Ad click on TikTok Scheduled read sync recorded in Couchbase S Signals hash · dedupe Offline Events API delivered · credited
    WHO THIS IS FOR

    Built for the teams that own the number.

    Brands whose TikTok conversions finish at a till, not a checkout, with the records already in Couchbase buckets, scopes, and collections.

    Engineering teams on Couchbase activating TikTok's Offline Events API straight from Couchbase buckets.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      A read-only database user scoped to the Couchbase buckets you name to feed TikTok's Offline Events API, sized for web-to-offline deduplication.

    2. Map

      A scheduled read pulls your Couchbase buckets, and its columns map to TikTok's Offline Events API in the visual mapper, hashed and checked for web-to-offline deduplication.

    3. Deliver

      On each run, Signals pulls your Couchbase buckets, sends register and phone sales so offline joins TikTok's web optimization, and reads only the records changed since the last run, with web-to-offline deduplication in the debugger.

    WHAT YOU GET

    What changes when the CSV goes away.

    Capability Manual CSV upload Datahash
    Reporting Offline sales sit in a separate export, reconciled by hand. Revenue counted in the same Offline eAPI reporting as web conversions.
    Deduplication A re-uploaded file risks counting the same conversion twice. Deduped delivery, so a resent record never counts as a second conversion.
    Match visibility Match quality is a guess until the numbers look off. Match rate reported per upload, tied to the source event set that produced it.
    Effort and latency An analyst exports and uploads on a manual cadence. Server-side and automatic the moment Couchbase records the event.
    ON THE WIRE

    What Offline eAPI actually receives.

    signals :: couchbase.tiktok-offline-eapi :: wire

    1. ● signals :: event payload
    2. > POST /event/track source=couchbase.closed_deals
    3. event "CompletePayment" · event_time 1784322221
    4. user.email sha256 "c02fa8…" · user.phone sha256 "6b91dd…"
    5. properties.value 23265 · properties.currency USD
    6. ✓ accepted · dedupe=event_id
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    FAQ

    Asked on almost every call.

    How often does the Couchbase TikTok Offline eAPI sync run?

    You set the cadence, from near-real-time to a nightly Couchbase sync of your Couchbase buckets into TikTok. Since Signals reads only the records changed since the last run, counter sales deduped against any TikTok web event for the same buyer keeps pace and engineering teams on Couchbase watch web-to-offline deduplication. One scoped connection sets it up, cadence adjustable later.

    What match rate should a Couchbase-sourced TikTok Offline eAPI batch expect?

    In Couchbase, match rate tracks the email and phone quality your Couchbase buckets carry. Clean identifiers land for TikTok; blank ones never will. The first Offline Events API report shows engineering teams on Couchbase where web-to-offline deduplication needs work, a data-quality task handled in Couchbase.

    NEXT STEP

    Couchbase to TikTok Offline eAPI, in production this week.

    Talk to our team All Couchbase use cases