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    CONNECTIONS / Box / Box to TikTok Offline eAPI

    Your Box files, wired to TikTok's Offline Events API.

    Connect Box and point Signals at your Box files; it sends register and phone sales so offline joins TikTok's web optimization each time a new file lands, hashed and consent-checked for TikTok.

    Talk to our team Explore the setup

    box -> tiktok-offline-eapi :: live

    1. ● box → tiktok.eapi :: live
    2. > read closed_deals rows=25,885
    3. hash sha256(email,phone) consent=filtered
    4. route tiktok deliver
    5. ✓ delivered · 22,002 matched

    WHAT THIS ENABLES

    Box to TikTok Offline Events API

    Box to TikTok Offline Events API: Signals reads your Box files and sends register and phone sales so offline joins TikTok's web optimization, hashed and consent-checked each time a new file lands.

    • Offline and in-store sales from your Box files activated for TikTok, as Signals sends register and phone sales so offline joins TikTok's web optimization.
    • Counter sales deduped against any TikTok web event for the same buyer, drawn from your Box files by ops teams sharing exports in Box.
    WHAT FLOWS WHERE

    The click, the conversion, and the credit.

    The conversion happens off TikTok, away from any pixel. Here is how Box closes the loop.

    TikTok credits the campaign that sourced the conversion conversion happens off-platform Ad click on TikTok File drop sync recorded in Box S Signals hash · dedupe Offline Events API delivered · credited
    WHO THIS IS FOR

    Built for the teams that own the number.

    Brands whose TikTok conversions finish at a till, not a checkout, with the records already in Box folders and shared exports.

    Ops teams sharing exports in Box activating TikTok's Offline Events API straight from Box files.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      Read-only OAuth access to the Box folder you name to feed TikTok's Offline Events API, sized for web-to-offline deduplication.

    2. Map

      Signals picks up your Box files, and its columns map to TikTok's Offline Events API in the visual mapper, hashed and checked for web-to-offline deduplication.

    3. Deliver

      On each run, Signals pulls your Box files, sends register and phone sales so offline joins TikTok's web optimization, and processes only the newly dropped file, with web-to-offline deduplication in the debugger.

    WHAT YOU GET

    What changes when the CSV goes away.

    Capability Manual CSV upload Datahash
    Reporting Offline sales sit in a separate export, reconciled by hand. Revenue counted in the same Offline eAPI reporting as web conversions.
    Deduplication A re-uploaded file risks counting the same conversion twice. Deduped delivery, so a resent record never counts as a second conversion.
    Match visibility Match quality is a guess until the numbers look off. Match rate reported per upload, tied to the source event set that produced it.
    Effort and latency An analyst exports and uploads on a manual cadence. Server-side and automatic the moment Box records the event.
    ON THE WIRE

    What Offline eAPI actually receives.

    signals :: box.tiktok-offline-eapi :: wire

    1. ● signals :: event payload
    2. > POST /event/track source=box.closed_deals
    3. event "CompletePayment" · event_time 1784760911
    4. user.email sha256 "c02fa8…" · user.phone sha256 "6b91dd…"
    5. properties.value 32101 · properties.currency SAR
    6. ✓ accepted · dedupe=event_id
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    FAQ

    Asked on almost every call.

    How often does the Box TikTok Offline eAPI sync run?

    Delivery tracks Box, run by ops teams sharing exports in Box: a near-real-time or scheduled sync of your Box files feeds TikTok on that cadence. Each run processes only the newly dropped file, so a unified web-and-offline conversion view holds up on web-to-offline deduplication. The live debugger confirms every delivery inline.

    What match rate should a Box-sourced TikTok Offline eAPI batch expect?

    Match rate follows identifier coverage in your Box files, which ops teams sharing exports in Box control, not Box itself. A record with a current hashed email or phone matches for TikTok; one missing both cannot. First-run feedback from Offline Events API pinpoints web-to-offline deduplication, the number ops teams sharing exports in Box tune against.

    NEXT STEP

    Box to TikTok Offline eAPI, in production this week.

    Talk to our team All Box use cases