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    CONNECTIONS / Salesforce Commerce Cloud / Commerce Cloud to LinkedIn Offline CAPI

    Your Commerce Cloud orders, wired to LinkedIn account-revenue reporting.

    Connect Commerce Cloud and point Signals at your Commerce Cloud orders; it reports closed B2B deals so LinkedIn optimizes on account revenue as orders complete, hashed and consent-checked for LinkedIn.

    Talk to our team Explore the setup

    sfcc -> linkedin-offline-capi :: live

    1. ● commerce cloud → linkedin.capi :: live
    2. > read closed_deals rows=66,683
    3. hash sha256(email,phone) consent=filtered
    4. route linkedin deliver
    5. ✓ delivered · 55,347 matched

    WHAT THIS ENABLES

    Commerce Cloud to LinkedIn Offline CAPI

    Commerce Cloud to LinkedIn Offline CAPI: Signals reads your Commerce Cloud orders and reports closed B2B deals so LinkedIn optimizes on account revenue, hashed and consent-checked as orders complete.

    • Offline and in-store sales from your Commerce Cloud orders activated for LinkedIn, as Signals reports closed B2B deals so LinkedIn optimizes on account revenue.
    • Pipeline revenue tied to the LinkedIn campaigns that sourced it, drawn from your Commerce Cloud orders by enterprise retailers on Salesforce Commerce Cloud.
    WHAT FLOWS WHERE

    The click, the conversion, and the credit.

    The conversion happens off LinkedIn, away from any pixel. Here is how Salesforce Commerce Cloud closes the loop.

    LinkedIn credits the campaign that sourced the conversion conversion happens off-platform Ad click on LinkedIn S Order sync recorded in Salesforce Co… S Signals hash · dedupe Conversions API delivered · credited
    WHO THIS IS FOR

    Built for the teams that own the number.

    B2B teams whose deals close long after the impression, with the records already in Salesforce Commerce Cloud orders and customer profiles.

    Enterprise retailers on Salesforce Commerce Cloud activating LinkedIn account-revenue reporting straight from Commerce Cloud orders.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      Scoped API access to Commerce Cloud, reading only your Commerce Cloud orders to feed LinkedIn's Conversions API, sized for long B2B attribution windows.

    2. Map

      Signals reads your Commerce Cloud orders, and its columns map to LinkedIn's Conversions API in the visual mapper, hashed and checked for long B2B attribution windows.

    3. Deliver

      On each run, Signals pulls your Commerce Cloud orders, reports closed B2B deals so LinkedIn optimizes on account revenue, and sends only the orders that changed, with long B2B attribution windows in the debugger.

    WHAT YOU GET

    What changes when the CSV goes away.

    Capability Manual CSV upload Datahash
    Reporting Offline sales sit in a separate export, reconciled by hand. Revenue counted in the same Offline CAPI reporting as web conversions.
    Deduplication A re-uploaded file risks counting the same conversion twice. Deduped delivery, so a resent record never counts as a second conversion.
    Match visibility Match quality is a guess until the numbers look off. Match rate reported per upload, tied to the source event set that produced it.
    Effort and latency An analyst exports and uploads on a manual cadence. Server-side and automatic the moment Salesforce Commerce Cloud records the event.
    ON THE WIRE

    What Offline CAPI actually receives.

    signals :: sfcc.linkedin-offline-capi :: wire

    1. ● signals :: event payload
    2. > POST /conversionEvents source=sfcc.closed_deals
    3. conversion "urn:lla:llaPartnerConversion:46125"
    4. conversionHappenedAt 1784536125000
    5. user.userIds [{ idType: "SHA256_EMAIL", idValue: "9c41af…" }]
    6. ✓ accepted · conversionValue 38703 USD
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    FAQ

    Asked on almost every call.

    How often does the Commerce Cloud LinkedIn Offline CAPI sync run?

    The pace follows your Commerce Cloud orders: Signals sends changes from Commerce Cloud to LinkedIn as orders complete. Because it sends only the orders that changed, pipeline revenue tied to the LinkedIn campaigns that sourced it stays current while enterprise retailers on Salesforce Commerce Cloud keep long B2B attribution windows in view. Delivery needs no export and no manual upload.

    What match rate should a Commerce Cloud-sourced LinkedIn Offline CAPI batch expect?

    Coverage of hashed identifiers across your Commerce Cloud orders decides it, and enterprise retailers on Salesforce Commerce Cloud own that inside Commerce Cloud. A live email or phone matches into LinkedIn; neither, and it will not. First-run feedback flags long B2B attribution windows, which enterprise retailers on Salesforce Commerce Cloud then raise inside your Commerce Cloud orders.

    NEXT STEP

    Commerce Cloud to LinkedIn Offline CAPI, in production this week.

    Talk to our team All Salesforce Commerce Cloud use cases