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    CONNECTIONS / Salesforce / Salesforce to OpenAI Offline CAPI

    Salesforce closed-won revenue, ready for OpenAI's offline pipeline.

    OpenAI's advertising surfaces are still early, and a Salesforce deal that closes weeks after the first touch will not show up on its own. Signals hashes the Opportunity and keeps the offline feed ready to deliver.

    salesforce -> openai-offline-capi :: live

    1. ● salesforce → openai.offline_capi :: live
    2. > event Opportunity closed-won value=15,400 USD
    3. hash sha256(email,phone)
    4. route openai.offline_capi status=per-row
    5. ✓ delivered · row status recorded

    WHAT THIS ENABLES

    Salesforce to OpenAI Offline Conversions API

    Salesforce to OpenAI Offline Conversions API is the pipeline that hashes closed-won Salesforce revenue and delivers it to OpenAI, so a deal closed through sales rather than a browser still attributes to the campaign that sourced it as OpenAI's ad surfaces open up.

    • Closed-won Salesforce revenue mapped and hashed ahead of a campaign relying on it.
    • The same offline pipeline already running for other channels, extended to an early-stage destination.
    • A per-row delivery status, so nothing closes without a record either way.
    WHAT FLOWS WHERE

    The click, the conversion, and the credit.

    The conversion happens off OpenAI, away from any pixel. Here is how Salesforce closes the loop.

    OpenAI credits the campaign that sourced the conversion conversion happens off-platform Ad click on OpenAI Opportunity closed-won recorded in Salesforce S Signals hash · dedupe Offline Conversions API delivered · credited
    WHO THIS IS FOR

    Built for the teams that own the number.

    Brands running early OpenAI ad placements whose real revenue closes offline through Salesforce.

    Teams already sending Salesforce closed-won revenue to other ad platforms who want OpenAI on the same pipeline.

    HOW DATAHASH SETS IT UP

    From kickoff to verified events.

    1. Connect

      Connected App access to the Salesforce Opportunity object holding closed-won revenue.

    2. Map

      Closed-won rows mapped to conversion events and identifiers in the visual mapper.

    3. Deliver

      Delivery with a status on every row, verified in the live debugger before scaling volume.

    WHAT YOU GET

    What changes when the CSV goes away.

    Capability Manual CSV upload Datahash
    Reporting Offline sales sit in a separate export, reconciled by hand. Revenue counted in the same Offline CAPI reporting as web conversions.
    Deduplication A re-uploaded file risks counting the same conversion twice. Deduped delivery, so a resent record never counts as a second conversion.
    Match visibility Match quality is a guess until the numbers look off. Match rate reported per upload, tied to the source event set that produced it.
    Effort and latency An analyst exports and uploads on a manual cadence. Server-side and automatic the moment Salesforce records the event.
    ON THE WIRE

    What Offline CAPI actually receives.

    signals :: salesforce.openai-offline-capi :: wire

    1. ● signals :: event payload
    2. > POST /offline_conversions source=salesforce.opportunity
    3. event_name "Purchase" · event_time 1784100720
    4. em sha256 "d82f61…" · value 15400 · currency USD
    5. ✓ accepted · row_status delivered
    FAQ

    Asked on almost every call.

    Is OpenAI's advertising platform mature enough to rely on this today?

    OpenAI's advertising and conversion tracking surfaces are still emerging, so this pipeline is built to be ready rather than to guarantee a fully mature reporting stack on OpenAI's side yet. Salesforce closed-won revenue is hashed and delivered now, so nothing needs rebuilding once OpenAI's reporting catches up.

    Why connect Salesforce to OpenAI before running much OpenAI ad spend?

    The Salesforce mapping, hashing, and closed-won event definition are the same work regardless of which ad platform receives them. Setting this up now means that scaling OpenAI spend later is a matter of turning delivery on, not starting a new integration project from a standing start.

    NEXT STEP

    Salesforce to OpenAI Offline CAPI, in production this week.