Video Walkthrough
Description :
Salesforce is a powerful Customer Relationship Management (CRM) platform that helps businesses sell, service, analyze, and connect with their customers.
By integrating Salesforce with Datahash, you can:
- Import Leads, Audience, or Events data.
- Combine CRM data with rich behavioral data from other sources.
- Gain a complete view of your customers.
Engage users across channels based on their stage in the sales cycle.
Prerequisites:
A valid Salesforce account.
Getting Started:
- Log in to your Datahash account at https://studio.datahash.com/login.
- Navigate to Sources → CRM from the left-hand menu.
- Click on the “Salesforce” connector tile.
Authenticate Salesforce
- Click Sign in with Salesforce.
- Grant the necessary permissions to Datahash.
Note: These are only the basic permissions required for integration.
They do not include data read, data modification, or access to PII beyond what’s necessary.
- Click Allow to provide access.
Configure Data Entity
- Choose Google Leads as the data entity.
- Select the Salesforce module:
- Leads
- Opportunities (currently supported).
- Provide a name for the connection.
- Click Next.
Map Required Fields
To set up Google Leads, configure the following:
- Email ID column – The email captured at the source where the lead originates.
- Last Modified Date column – Tracks updates (e.g., moving a lead from Contacted to Interested).
- Used to detect lead progress for syncing.
- Event Time column – The timestamp when the event occurred.
- Lead Status Event column – Defines the primary conversion signal.
- Example: Treat “Lead stage → Interested” as a conversion signal to push downstream.
Optional Mappings:
- Product Value – Capture purchase values if relevant.
- Data Filters – Apply filters to include/exclude leads based on specific conditions.
Validate Connection
- Click Test Connection.
- Review the latest leads data from your Salesforce CRM (as per your mapping).
- Check for any errors flagged in the preview table.
Complete Setup
- Click Finish to finalize setup.
- The connected instance will now appear on your dashboard.
Managing Instances
Adding a New Instance
- Repeat the setup steps above.
- Select the data entity and provide a new connection name.
- Configure required fields and click Test Connection.
- Verify the leads data preview.
- Click Finish.
- You’ll see the new instance appear ( eg,: “Ads Connection 2”) in the Manage Connections table.
Editing an Existing Instance
- From the Manage Connections table, click the instance you want to edit.
- Click the Edit icon (top-right corner).
- Update the field(s) as required
- Click Test Connection to validate changes.
- Click Finish to apply updates.