Option 4: Set up Bitrix24 CRM as Data Destination for TikTok Lead Ads

Video Walkthrough

Description  

Bitrix24 is a CRM platform with unlimited records, offering client management, pipeline tracking, scheduling, 360° customer view, and other tools to manage your sales cycle. Integrating Datahash with Bitrix24 allows you to push TikTok Lead Ads data directly into your CRM, giving you a unified customer record for better engagement and automation.

Prerequisites  

Before starting, ensure you have:

• Active Bitrix24 Account
• Defined field in Bitrix24 to capture TikTok Lead ID

Setup Instructions  

Step 1 – Log in to Datahash  

• Go to Datahash Studio
• Enter your credentials to access the dashboard

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2 – Open Bitrix24 Connector  

• Navigate to Destinations → CRM
• Click on the Bitrix24 connector tile
  
  
• Now you need to provide the Bitrix24 URL.

From your Bitrix24 account:

• Log in to your Bitrix24 account
• Go to Menu → CRM

• Scroll to Add-ons → REST API

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Case 1: No webhook created

Click Import & Export Data

• Go to Import Customers

• In Request Builder, add crm.lead.list method
• Copy the REST API URL and click Save

Case 2: Webhook already exists

• Go to Integrations

• Double-click the integration ID you want to use

• In Request Builder, add crm.lead.list method
• Copy the REST API URL and click Save

4 – Enter URL in Datahash  

• Paste the copied Bitrix24 REST API URL into Datahash Studio
• Click Next

5 – Select Data Source  

• Choose TikTok Lead Ads as the source type.

• Select the connection name from your existing TikTok Lead Ads Source setup
• Provide a name for this destination connection
• Click Next

6 – Field Mapping  

• Map TikTok Lead form fields to Bitrix24 schema fields
• TikTok Lead ID mapping is mandatory
• Map all other required Bitrix24 fields (marked with *)

• Optionally map additional fields for richer data sync
• Click Test Connection to validate

7 – Complete Setup  

• Once the test passes, click Finish
• Your Bitrix24 destination connection will appear in the Dashboard

Managing Connections  

Adding a New Instance  

• Repeat the setup process above

• Give the new instance a unique name

• Map required fields and test the connection

• Click Finish

• You can see the newly created instance ( eg: “Ads connection 2”) in the manage existing connection

Editing an Existing Instance  

• Go to Manage Existing Connections
• Click the connection name to open setup

• Click the Edit icon (top-right)

• Update URL, mapping, or settings as needed

• Click Test Connection to confirm changes

• Click Finish to apply updates
  • (If you cancel before finishing, existing settings remain active)